Associate Account Manager - Clearstream.tv San Francisco

US-CA-San Francisco
1 month ago
ID
2017-2112
# of Openings
1

Overview

Engine Media is a media agency that is built on a strong technology foundation. We are continuously architecting proprietary solutions that provide powerful results to our clients, and coupling those technologies with an outstanding level of service and insights

 

Clearstream.TV (an Engine Media solution) is a multi-screen video advertising platform built to provide advertisers with the most relevant, brand-safe, and premium video content online.

 

Engine Media employees work with a start-up mentality – nimble teams, creative thinkers, and a company culture that is always in beta.  On the flip side, Engine Media is anchored within Engine Group, an international advertising powerhouse that affords us the ability to be a part of end-to-end marketing solutions for many of the world’s most recognizable brands. This relationship with Engine Group also means we can offer our employees first-class benefits and opportunities for advancement.

 

Engine Media Benefits include:

  • Unlimited paid time off
  • 401(k) employer contributions
  • Competitive Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Entertainment and travel discounts
  • Family-friendly benefits
  • Relaxed dress code
  • Collaborative environment

Role

We’re looking for an Associate, Account Manager based in our San Francisco office to be an integral part of our Platform Solutions team. Once a sale is made, Associate, Account Managers are the number one point of contact for the client over the duration of the campaign. Ownership and accountability is crucial to nurturing client relationships and providing the best customer service in the industry. You’ll also be working closely with internal teams to ensure the deal points of each campaign are fully communicated and are being met. This is a full-time role based out of our San Francisco office and an opportunity to join one of the fastest growing companies in digital video advertising in the US.   

Responsibilities

  • Holistically managing online video campaigns for Fortune 500 brands including processing orders, gathering creative, booking inventory, monitoring 3rd party delivery, proactive optimization strategy for delivery and performance, reporting delivery for billings, and managing day-to-day issues.
  • Coordinate the collection of all assets from the agency; ensure all assets are in house and functioning properly.
  • Work in tandem with the Central Platform Team to advise on optimizations, campaign setups, and trafficking.
  • Serve as the first point of contact for most agency requests regarding all live campaigns.
  • Regularly monitor campaign’s success and provide optimization feedback to agencies as necessary.
  • Build relationships and trust with agency and brand partners, cementing Clearstream as an indispensable part of their media plan by providing exceptional customer service.
  • Provide agencies with post-campaign services (comprehensive recaps of campaigns, making recommendations for future campaigns, providing further data and information to the client/agency).
  • Work with Sales and Planning team to advise on strategy for upcoming campaigns.

 

 

Qualifications

  • Bachelor’s degree in related field.
  • Past digital account management experience preferred, 6 months - 1.5 yrs in digital advertising industry (past agency, publisher, DSP, network, etc.).
  • Detail and quality oriented
  • Technical aptitude - quick learner and can adapt new technologies with ease. 
  • Self-starter able to thrive in a startup environment.
  • Strong attention to detail and excellent organizational skills.
  • Strategic thinker with the ability to understand internal and external needs.
  • Ability to multi-task without allowing performance to suffer.
  • Excellent written and verbal communication skills; ability to build rapport and trust while super-serving our agency partners.
  • Strong proficiency in Microsoft Excel.
  • Experience using third party reporting such as DCM and Sizmek a plus.
  • Strong desire to learn and grow within the company.
  • Positive attitude and desire to work in an entrepreneurial, innovative environment.

If you thrive in a flexible yet fast-paced environment, and are looking to work with an innovative and dynamic team, we’d love to hear from you!

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